FAQ

How do I place an order?
We strive to sell only the best teas at The Big Tea Co. Add our whole leaf healthy teas to your cart and go through the check out ​​process. If you have any questions,  please send us an email at thebigteaco@gmail.com and we'll answer right away.
 
 
Payment and Shipping

 

We accept Visa, Mastercard, AmEx and Discover cards through PayPal. We'll make every effort to ship the same day.

 
 
Secure Ordering & Payment Options

 

Your payments are secure through Square and PayPal. We do not share or store credit card information.

Returns & Refunds

If you have any problems with your order, please contact us and we will make the order right if for some reason it is incorrect. We want you to be perfectly happy with your order.

CBD Products:
  • Our CBD Products are directly from Lazurus Naturals.  The products are all natural, 3rd party tested and vegan. We have linked they're information page to help with questions you may have. 

  • Trace amounts of THC can be found in most hemp-derived CBD products. These products comply with the federally mandated THC limit of less than 0.3% THC by dry weight.

  • CBD can have an interaction with certain drugs in a manner that is similar to grapefruit. 

  • We advise to check with your Dr. before starting a CBD regimen.